Cookie policy
Last updated: 03 July 2026.
About this policy
This policy explains how the BookEnu website (bookenu.com), operated by EnuSoft Ltd (Companies House no. 17316693), uses cookies and similar technologies. It should be read alongside our Privacy policy. We use cookies in line with the UK Privacy and Electronic Communications Regulations (PECR) and the UK GDPR.
What cookies are
Cookies are small text files a website stores on your device. They let a site remember your actions and preferences. Similar technologies — such as local storage and pixels — work in comparable ways, and where we mention “cookies” below we mean all of them.
Your consent and control
Strictly necessary cookies are always used because the site can’t work without them, and our EnuChat live-chat support widget loads on every page so help is always one click away. Any genuinely optional cookies (such as analytics, if we add them) stay off unless you opt in. You can review and change your choices at any time:
You can also block or delete cookies through your browser settings, though some parts of the site may then not work as intended.
Cookie categories
Strictly necessary
Needed for the website to function and to remember your cookie choices. These are always on and are never used to track you or for marketing.
Functional (always on)
Run the EnuChat live-chat support widget so you can message us. Because chat support is part of the service we offer, this widget loads on every page and is not switched off on the site. If you’d rather it didn’t run, you can block it through your browser settings.
Analytics
Would help us understand how the site is used so we can improve it. We do not currently run analytics cookies. If we add them, they will stay off unless you opt in.
Cookies we use
| Cookie | Provider | Category | Purpose | Expiry |
|---|---|---|---|---|
bookenu_cookie_consent | BookEnu (first party) | Strictly necessary | Remembers your cookie choices so we don’t ask again on every visit. | 6 months |
EnuChat widget cookies | EnuChat (enuchat.com) | Functional (always on) | Runs the live-chat support widget and keeps your chat session so you can message us. The widget loads on every page. | Session / set by EnuChat |
EnuChat is a third-party service (a fellow product of EnuSoft Ltd). When loaded, it may set its own cookies to run the chat. See the EnuChat website for details of its processing.
Changes to this policy
We may update this policy as the site changes. If we add new cookies or third parties, we’ll ask for your consent again where the law requires it.
Contact
Questions about cookies? Email info@bookenu.com.