EnuChat — AI chat that speaks 60+ languages
A chat widget that translates conversations in real time and answers using AI from your own knowledge base. It's the same live-support widget you'll find in the corner of this site.
Support that isn't lost in translation
EnuChat is a next-generation chat widget with built-in AI translation and a Claude-powered assistant. Visitors type in their own language, your operators reply in theirs, and the AI handles routine questions directly from your knowledge base — so a small team can support customers anywhere.
Built for global, understaffed support
Real-time translation
Automatic, bidirectional translation across 60+ languages. Visitors type in their language, operators answer in theirs — translated live.
AI auto-replies
A Claude-powered assistant answers routine questions from your knowledge base and escalates the hard ones to a human.
Knowledge base
Upload FAQs, policies and product docs. Semantic search finds the right answer — no keyword mapping required.
One-line install
Paste a single JavaScript snippet. Works with any CMS, framework or static site — no other code changes.
One widget, many kinds of business
E-commerce & retail
Answer product and delivery questions in the shopper’s own language, at any hour, and turn hesitant visitors into orders instead of abandoned carts.
SaaS & software
Deflect the repetitive "how do I…" tickets with AI answers drawn from your docs, and route only the genuinely tricky cases to a human.
International markets
Sell and support in new countries without hiring an agent for every language — the live translation does the heavy lifting.
Agencies & multi-site
Run one consistent, on-brand chat experience across many client websites from a single dashboard.
EnuChat questions
Where does the AI get its answers — the internet or my content?
Exclusively from the knowledge base you provide. EnuChat uses semantic search over your uploaded FAQs, policies and product docs to find the right passage, then phrases an answer. It does not browse the open web or invent facts — if there’s no answer in your content, it hands the conversation to a human operator.
How accurate is the translation, including industry terms?
Translation uses modern large language models, so quality across the 60+ supported languages is close to a professional translator. For product names or domain vocabulary you can add a custom glossary, which the AI treats as a priority source.
Is customer data secure and GDPR-compliant?
Yes. Conversation data is encrypted, retention is configurable, and data export and erasure support GDPR requirements, with hosting in the EEA. Full details are in the enuchat.com privacy policy.
Will the chat widget slow my website down?
No. The widget loads asynchronously after first paint, so it doesn’t block rendering or hurt Core Web Vitals, and the script is small and lazy-loaded.
Why it's a BookEnu partner
BookEnu and EnuChat share a belief: the best business software quietly removes work rather than adding to it. Where BookEnu uses AI to take the data entry out of bookkeeping, EnuChat uses AI to take the language barrier and the repetitive questions out of customer support. Both are built on the same modern AI foundations, and EnuChat powers the live chat on this very site.